Water Damage Restoration2021-10-25T21:04:50-04:00

Charlotte’s Residential and Commercial Water Damage, Flood Restoration, and Sewage Cleanup Experts


We Accept All Insurance

We bill your insurance company directly and handle the entire claims process from start to finish to relieve you of any insurance headaches during this difficult time.


Disaster Restoration Pros is locally owned and operated, so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Charlotte community and want to do our part in making it the best it can be. Our commitment to getting your home back to its previous state is the reason we’ve become Charlotte’s #1 water damage restoration company.

  • Water Damage Restoration

  • Water Extraction

  • Floor Drying

  • Structural Drying

  • Mold & Sewage Removal

  • Odor & Stain Removal

Preventing Mold & Secondary Damage

When water damage occurs, it is critical to immediately contact a professional restoration company to prevent the spread of dangerous bacteria and further damage to your possessions. Standing water can:

• Ruin Carpet & Hardwood Floors

• Rot Building Materials

• Damage Electrical Systems & Appliances

• Produce Mold and Mildew within 48 hours

Once water damage is spotted, a quick phone call can prevent thousands of dollars of additional damage.


Is Disaster Restoration Pros insured?2020-01-08T19:16:18-05:00

Yes. We hold all necessary insurance including General Liability Insurance, Contractor’s Insurance, and Worker’s Compensation Insurance.  We will happily share our proof of insurance at your request.

How do we handle water restoration at your home or business?2020-01-08T19:13:27-05:00

We handle every job with the care and attention as if it were our own property. We respond immediately to your call, day or night, and dispatch one of our experienced technicians promptly to your site. Once we’re there, we control the source of the water and begin removing bulk water. We then contain the affected area to limit secondary damages. Our team then gets to work, using the latest technology and equipment to get the job done quickly, efficiently, and discreetly. We provide real-time documentation and bill your insurance company directly using industry-wide, standardized pricing.

Are your employees certified & trained?2020-01-08T19:09:24-05:00

Yes. All of our employees have proper certifications and documentation. Each employee is required to pass a rigorous background check, are trained to standards exceeding our industry, and are covered by our insurance policy.

Will You Work With My Insurance?2020-01-08T19:06:51-05:00

Yes, we work with all insurance companies and have a working relationship with all carriers. We will walk you through the entire process. We provide direct billing to your insurance agency and use standardized pricing, making the claims process easy and hassle free.

Our Water Restoration crews handle all types of Water Emergencies commonly caused by…

  • Basement, crawl space and laundry room floods
  • Roof leaks
  • Backflow problems
  • Weather and storm-related flooding
  • Pool and spa leaks
  • Water heater failure
  • Sewer line backups
  • Overflowing sinks, toilets, and tubs
  • Burst or leaking pipes
  • Dishwasher, washing machine and refrigerator line failures
  • Sprinkler system leaks

Came within minutes after being contacted by our insurance company. Started right away on the restoration and came by every day to check on the progress until the job was complete.

Dennis S

Had a pipe burst due to freezing temperatures. Found the basement flooded. They came shortly after call, helped shut off water. They acted quickly, drained water out and setup equipment to dry basement over next few days. They also helped guide me through process and expectations. Sean was very helpful. Definitely recommend and would call back if ever needed again

Matthew F

We had a sprinkler freeze over the weekend and these guys got to me so quick. They worked through the weekend including NYE to get me cleaned up. Highly professional and awesome crew. Can’t thank them enough.

Steve S

Available 24 Hours A Day


Call (704) 842-9969

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